These general terms and conditions of use (hereinafter referred to as “the General Terms and Conditions”) define the rights and obligations of individuals who log in to the Website (hereinafter referred to as “the Users”).
By logging in to the Website, Users agree to comply with the General Terms and Conditions.
By simply accessing the website, individuals tacitly agree to all the General Terms and Conditions.



The Website and all its constituent elements (text, images, trademarks, logos, software, databases, etc.) are the property of Tombou Bulgaria and its subsidiaries (hereinafter referred to collectively as “UP Tombou”) and/or their right holders or partners, and are protected by intellectual property law or by legislation covering image rights.
Any use or reproduction of the Website or any of its constituent elements that has not been expressly authorised by Tombou Bulgaria, is prohibited and may constitute counterfeiting under Bulgarian law.
Tombou Bulgaria provides Users with access to the Website to inform them about the UP Tombou, its latest news, its offers, its products and its services.
Users may only use the Website for the aforementioned purpose.


Users agree to use the Website for its intended purpose.
Tombou Bulgaria makes every effort to render the Website accessible to Users.
Tombou Bulgaria makes every effort to ensure that the information placed on the Website is accurate and up to date.
Users are informed, that the information placed on the Website is not exhaustive.
Tombou Bulgaria may not be held liable for any direct or indirect damages resulting from:

• Use of the Website, or the partial or total inability to use the Website,
• Content (information, data, images, etc.) published on the Website,
• The quality of the services provided by the Website,
• Use of the Internet.

Tombou Bulgaria reserves the right to rectify or modify the Website and the information it contains at any time and without prior notice.


Tombou Bulgaria may collect personal data about Users via the Website (hereinafter referred to as the “Data”).

The Data may be used strictly in accordance with the provisions of the Bulgarian data protection law (“
Закон за защита на личните данни”) of 01.01.2002 г. and the recommendations of Bulgaria’s National Data Protection Commission (“Комисия За Защита На Личните Данни” or КЗЛД.).
In accordance with the Bulgarian data protection law:

• When Data is collected, Users will have access to the following information: the identity of the person in charge of its processing; the purpose for which the Data is to be used (e.g., ordering a gift box, invoicing, advertising), whether the information they are asked to provide is mandatory or optional, and their rights regarding the use of this data;

• Users have the right to access, modify, correct and oppose any information about them by contacting UP Bulgaria at the following email address:

The Data may be used for commercial purposes, advertising purposes (most notably to inform Users about the latest products and services of UP Tombou’s companies) or statistical purposes (most notably to perform satisfaction surveys).


Visiting the Website may lead to cookies being installed on Users’ computers.
Cookies do not enable Tombou Bulgaria to identify Users. However, cookies store information about their computer’s visit to the Website.
Tombou Bulgaria will be able to read this information during future visits. This information is stored on the User’s computer for a period of 3 months.
Users may prevent cookies from being stored by adjusting their browser’s parameters.


The Website contains hyperlinks to other websites. By clicking on these links Users will leave the Website.
Tombou Bulgaria may in no way be held liable for the contents of these other websites.
Links to the Website’s homepage may be inserted into other websites without express authorization from Tombou Bulgaria. However, the Website must be opened in a new browser window. Tombou Bulgaria reserves the right to request the deletion of these links without having to provide a reason.


Any disputes relating to the Website are governed by Bulgarian law.
All disputes relating to the Website fall under Bulgarian jurisdiction.